This blog post is your update to what is going on at Yogobe HQ since our servers were attacked in the morning of February 1. If you are a member or visitor and want to know more, this is the place to find information.
Dear Member, (Update 2020-03-03, at 22:20)
We are now back on track and while we wait to hear back from Amazon AWS in detail about what happened to our servers on February 1, 2020, when we had to go live with a backup of Yogobe.com, which affected some January data and some on page imagery. If you are merely curious or find yourself affected, please read this post.
If you would like this update in either Swedish, Finnish or Norwegian, do not hesitate to connect with me personally.
Current situation - payments, access time, etc.
User data between January 11-31 was affected. We have succeeded in recreating user accounts, payments, access-times and receipts from the period although we have identified that a few members might lack some access time and there are a few members who cancelled their subscriptions in this period which we cannot track. If this applies to you, do not worry! <3 Please just connect with us and we will help you! If a payment seems to be missing from your receipt page, please send us a copy/printscreen of your bank statement (so that we can see amount and time stamp) or confirmation email and your payment will be manually processed and receipt generated. Email: firstname.lastname@example.org.
THANK YOU for your understanding!
General issues / Upplever du att Yogobe inte fungerar?
1. A few of you have been experiencing cache-issues in your browser. An example of this could be that pages only show a "loading-icon". Please attempt to empty the cache in your own web browser. If you don't know how, just google: "empty cache", your device name and the web browser you are on. In Swedish an example of this could be: "Tömma cache safari IOS". If your experience persists, please email email@example.com with your email, what web browser you are using and what device you are on, and we'll see what can be done.
2. We are missing images on several pages on Yogobe. We are working on this and ask for your understanding if things look less than perfect when you click around.
Thank you for taking the time to read this through. If there is anything you believe that I have missed to mention in this post, please do not hesitate to connect with me straight away to my personal email: firstname.lastname@example.org or via phone.
Founder and CEO